Privacy Policy

Last update: 10/02/2023

Information we collect

We collect three basic categories of information:

  • Information you choose to give us.
  • Information we get when you use our Application.
  • Information we get from other users.

Information you choose to give us

When you use hiko, here are the types of information you chose to give us:

  • Your phone number.
  • Your texts:
    • This allows the Application to automatically detect the validation code during registration and, therefore, make easier the use of our Application. If you chose not to give access to this, you will have to manually enter the code you receive for verification.
  • Camera and Pictures:
    • This allows us to access your request when taking a picture to answer a close one.

Information we get when you use our Application

  • Device information:
    • We collect your device information such as its model, its OS version, the app unique identifier, the device unique identifier, the type of browser, the language, and the information related to the mobile and WI-FI networks (including the phone number and the local time).

These data help us understanding the use that is made of our Application so that we can constantly improve the experience.

The use of data

To ensure a more and more pleasant use, we can:

  • Follow and analyze tendances and usages.

We can also locally store information on your device. For example, we can store information as local cache so that you can open the Application and use it faster.

Sharing of information

We can share information about you for the following reasons:

  • With third-parties for legal reasons. We can share information about you if we have valid reasons to believe their disclosure is necessary to:
    • Comply to any legal procedure, any administrative or law statement, or any legal problematic;
    • Investigate on the potential violations of the Terms of Use, solve and sanction them if needed;
    • Protect our rights, property and security, but also our users’ or any other person’s.
    • Detect and solve any fraud or security issue.

How long we keep your information

Your channel preferences are collected, for an undefined period of time.

Control over your information

As you gave authorizations over some of your information, you can recall them at any moment:

  • Recall of the authorizations:
    • If you were willing to give us access, continuously, to some of your information - as your phonebook and your pictures - and you now changed your mind, you can recall these accesses by modifying the parameters of your smartphone. Note that by doing so, the functionalities of the Application will be impaired.
  • Deleting your account:
    • If you want to delete your account, go to ‘ My account “ → ‘ Delete my account ‘. All account suppressions is permanent and irreversible. If you then want to use the Application again, you will have to create a new account.

Google services

Using Google services, it is possible that Google collects, on its hand, some of the data in order to increase the quality of their service. In this case, hiko is not, by any mean, responsible of the collected data.

Revisions of the Privacy Policy

We may change this Privacy Policy when needed. When we do so, we will revise the date at the top of the Privacy Policy.